Shipping Policy
Last Updated: July 20, 2025
Thank you for shopping with Zaynoon. We are committed to providing you with reliable and efficient shipping for all your purchases. Please read our shipping policy carefully to understand how your orders will be processed and delivered.
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1. Shipping Locations
We currently ship within the United Arab Emirates.
For international shipping inquiries, please contact us at zaynoonservice@gmail.com before placing your order.
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2. Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Orders placed after 4:00 PM or on weekends/public holidays will be processed the next business day.
You will receive a confirmation email once your order has been processed and shipped.
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3. Shipping Rates & Delivery Estimates
Shipping Method Estimated Delivery Time Shipping Fee
Standard Delivery 2–4 business days AED 15 (Free for orders over AED 200)
Express Delivery 1–2 business days AED 30
Delivery times are estimates and may vary depending on external factors (e.g., courier delays, weather, or customs checks for international orders).
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4. Tracking Orders
Once your order is shipped, you will receive a tracking number via email.
Tracking information may take 24–48 hours to update after dispatch.
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5. Delays & Responsibility
Zaynoon is not responsible for delays caused by shipping carriers, customs authorities, or events outside our control.
If your order is significantly delayed, please contact us and we will assist you.
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6. Damaged or Lost Packages
If your package arrives damaged, please contact us immediately with photos of the product and packaging.
If your order is lost in transit, we will work with the courier to resolve the issue.
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7. Contact Us
For any shipping-related questions, please reach out to us:
📧 Email: zaynoonservice@gmail.com
📍 Location: Dubai, United Arab Emirates